Overwhelmingly many reviews make it hard to act and respond
Bad reviews tend to cause further damage
Analyse ALL reviews, automatically.
Identify bad reviews and respond, automatically.
Identify improvement opportunities, automatically.
Trained to act as a team member managing your reviews
Advanced AI reads all reviews and pays attention to every little word and sentiment
Aware of your specific environment; responses are swift, personal & brand building
The future is here, AI (Artificial Intelligence) with some clever Machine Learning (ML)
Responses are timed to act in tune with your way of working, and follows an adaptive schedule for when to respond. Lemons are not based on stars, they are based on the actual wordings and sentiment the reviewer wrote.
Apart from getting responses done, our AI collects additional information and understanding about what causes certain lemons to grow. That knowledge is summarised into regular reports with actionable suggestions and insights for improving your brand experience.